General Information

Before Your Tour

• It’s raining. Will my tour still run?
• Should I print and bring my confirmation email?
• What should I bring for my tour?

During/After Your Tour

• Opps! I have the headset provided to me on the tour. How do I return it?
• Can you recommend good restaurants?

Accessibility

• How much can I expect to walk on your tours?
• What are the possibilities of taking one of your tours with a wheelchair, motorized scooter, or mobility limitations?
• I am traveling with a small child. Can I bring a stroller on the tour?

Meeting Point

• Where do I meet my tour guide?
• How will I recognize my tour guide?
• What if I am running late for my tour?

Dress Code

• My tour includes a visit to a holy site. What should I wear?
• What type of shoes should I wear?

Payments

• Do you accept the RomaPass or PariPass?
• Should I tip my guide?

Gift Cards

• Does Walks offer gift cards?

Other Questions

• Do you run private tours?
• Are your tours only offered in English?
• My tour includes food and I have dietary restrictions. What should I do?
• A tour I want to go on is sold out. Do you have a waitlist?
• Do you accept last-minute bookings?
• Your website says your tours are “all-inclusive.” What does that mean?

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