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General Information

Before Your Tour

  • It’s raining. Will my tour still run?
  • Should I print and bring my confirmation email?
  • What should I bring for my tour?

During/After Your Tour

  • Opps! I have the headset provided to me on the tour. How do I return it?
  • Can you recommend good restaurants?

Accessiblity

  • How much can I expect to walk on your tours?
  • What are the possibilities of taking one of your tours with a wheelchair, motorized scooter, or mobility limitations?
  • I am traveling with a small child. Can I bring a stroller on the tour?

Meeting Point

  • Where do I meet my tour guide?
  • How will I recognize my tour guide?
  • What if I am running late for my tour?

Dress Code

  • My tour includes a visit to a holy site. What should I wear?
  • What type of shoes should I wear?

Payments

  • Do you accept the RomaPass or PariPass?
  • Should I tip my guide?

Gift Cards

  • Does Walks offer gift cards?

Other Questions

  • Do you run private tours?
  • Are your tours only offered in English?
  • My tour includes food and I have dietary restrictions. What should I do?
  • A tour I want to go on is sold out. Do you have a waitlist?
  • Do you accept last-minute bookings?
  • Your website says your tours are “all-inclusive.” What does that mean?
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