General Information

Gift Cards

• Does your company offer gift cards or gift vouchers?

Accessiblity

• How much walking is on your tours?
• I am traveling with a small child – can I bring a stroller with me?
• Do your tours cater to wheelchair, motorized scooter users or guests with mobility impairments?

Dress Code

• My tour includes a church visit, what should I wear?
• Do you suggest a certain type of shoes?

Meeting Point

• Where do I meet my tour guide?
• What If I’m running late to my tour?
• How will I recognize my tour guide?

Payments

• Do you accept the RomaPass or PariPass?
• Should I tip my guide?

Questions Before Tour

• Do I really need to print my confirmation letter
• It’s raining, is my tour still running?
• What should I bring on my tour?

Questions During/After Tour

• I happen to have the audio equipment provided by the guide to us on tour. What should I do?
• Can you recommend good restaurants?

Other Questions

• My tour includes food. What if I have allergies and/or dietary restrictions?
• Do you run private tours?
• Do you have a waitlist?
• Do you accept last-minute bookings?
• Your website says your tours are “all-inclusive.” What does that mean?
• What languages are your tours in?

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